Overview

Billing Type: MO&MT   MT for Orange & Beeline.

Shared Price Points: 770 AMD,1200 AMD, 1700 AMD

120 AMD, 240 AMD,400 AMD available on request.

Dedicated Price Points: From 50 AMD to 2000 AMD

Regulator: The Government of the Republic of Armenia

Approvals/Fees Required: Yes   Approval required.

Subscriptions: Yes   Orange & Beeline only.

Micropayments: Yes

Country Info

Population: 3,262,200

Subscribers: 2,225,000

Mobile Penetration Rate: 36.34%

Average Individual Income: $5,110

VAT Rate: See http://www.deloitte.com/view/en_GX/global/services/tax/indirect-tax/19724bdacd0fb110VgnVCM100000ba42f00aRCRD.htm

Withholding Tax: See http://www.deloitte.com/view/en_GX/global/services/tax/indirect-tax/19724bdacd0fb110VgnVCM100000ba42f00aRCRD.htm

Network Information:

Carriers: Subscribers: Market Share:
Armentel 1,490,000 70.1%
K Telecom/Vivacell 635,000 29.9%

Regulations

Regulation Overview

Regulator: The Government of the Republic of Armenia

Regulator Website: http://www.gov.am/en/structure/10/

Code of Conduct: There are currently no specific regulatory documents available for Armenia.

Customer Care

Minimum Type Required: 24hr Call-Centre

Opt-in Possibilities

Web (PIN) Opt-in: Yes   Approval required.

WORAR (Requiring a Reply): Yes

Single MO Shortcode Opt-in: Yes

In-app Billing: Yes

Multi-billing - Are you able to send multiple MOs?: Yes

Multi-billing - Are you able to send multiple MTs?: No

Permitted Content

Adult Permissible: Yes   Mild content. Approval is required which is difficult to obtain.

Mobile Gambling /mCasino (Real money): No

Sportsbook (Real money): No

Virtual Gambling (Virtual credit): Yes

Lottery (Real money): No

Competitions: Yes

Voting: Yes

Charitable Services: Yes   Approval required.

Chat: Yes

Mobile Content: Yes

Info Messages: Yes

Physical Goods: No

Alerts: Yes   Orange & Beeline only.

Spend Limits

Maximum Transactional Value: 2000 AMD

Subscriptions Limit: No limit.

Daily Billing Limit: No limit   However your service will be evaluated to ensure you are delivering value for money.

Weekly Billing Limit: No limit   However your service will be evaluated to ensure you are delivering value for money.

Monthly Billing Limit: No limit   However your service will be evaluated to ensure you are delivering value for money.

Miscellaneous Items

Mandatory Keywords: STOP

Technology

Available Technologies

Premium MO SMS: Yes

Premium MT SMS: Yes   Orange & Beeline only.

WAP Billing: No

Direct Operator Billing: No

MSISDN Forwarding: No

IVR Billing: Yes

JunglePay: Yes

Number Lookup (HLR): Yes

Number Lookup (VLR) /(RTLU): Yes

VSIM/Longcode: Yes

Bulk SMS: Yes

Push Messaging: Yes

USSD Messaging: No

USSD Menus (Sessions): No

Shortcodes

FreeText Shortcodes: No

Golden/Vanity Numbers Available?: No

Bulk Messaging

Alpha sender ID: Yes

Numeric sender ID: Yes   Excludes Orange.

Alpha numeric sender ID: Yes

Shortcode sender ID: Yes

Sender IDs filtered: Yes   MTS sender ID filtering

Handset Delivery reports: Yes

SMSC Delivery report: No

Binary: Yes

Concatenated Messages: Yes

Character Encoding: Yes   Full SMPP v3.4

Character Sets Supported: Yes   0×00(Default GSM encoding), 0×01(US-ASCII), 0×02(Binary), 0×03(ISO8859-1-Latin-1), 0×04(Binary), 0×08(UCS2/UTF-16BE)

Submit_multi: Yes

Maximum validity periods: 48 hours   Which is the recommended value.

Traffic type exclusions?: No exclusions other than no illegal services or content.