Billing Type: MT DO required for Telkomsel, Excel & Hutchison, network handled.
Shared Price Points: Available on request. Approval required.
Dedicated Price Points: We do not supply dedicated codes in Indonesia.
Approvals/Fees Required: Yes All services except Micropayments and Mobile Content (Ringtones, Truetones, Videos, Images) require approval before they are permitted to be put in the public domain.
Mobile Penetration Rate: 20.7%
Average Individual Income: $4,199
VAT Rate: 10%
Withholding Tax: 0%
|Natrindo Telepon Seluler||18,233,333||6.21%|
Regulator: Indonesian Telecommunications Regulatory Authority
Regulator Website: www.brti.or.id
Code of Conduct: Indonesian FAQ
Web (PIN) Opt-in: No
WORAR (Requiring a Reply): Yes
Single MO Shortcode Opt-in: Yes
In-app Billing: Yes
Multi-billing - Are you able to send multiple MOs?: Yes
Multi-billing - Are you able to send multiple MTs?: No
General Content Restrictions:
- Usage of chargeable MT (Mobile Terminating) for all non content messages is prohibited.
- Keywords like REG, UNREG, ERROR are chargeable by mobile operators (no revenue share)
~ Telkomsel ,TelkomFlexi and Excelcomindo (XL) - (REG, UNREG, ERROR) - IDR250
~ Indosat - (REG, UNREG) - IDR500
~ Indosat - (ERROR) - IDR250
- MO (Mobile Originating) and MT (Mobile Terminating) messages must use the same assigned short code.
- Text contents must be in Indonesian language (Bahasa Indonesia) except for general terms like REG, UNREG and STOP.
- You must reply to all messages sent to your shortcode including invalid messages.
You can not operate Sweepstakes, Competitions, Promotion type services or services advertising other products as a subscription service.
Carrier guidelines state:
- Quiz services are only applicable to PULL (IOD) method.
- Content provider must undertake to ensure that the contest itself is subject to an audit by a chartered accountants’ firm to ensure:
~ The contest is genuine and is transparently carried out;
~ There are actual winner(s) for each contest held;
~ The prizes for each contest are distributed to the rightful winner(s);
~ The distribution of prizes is carried out within reasonable time.
Adult Permissible: No
Mobile Gambling /mCasino (Real money): No
Sportsbook (Real money): No
Virtual Gambling (Virtual credit): Yes
Lottery (Real money): No
Competitions: Yes Need a license for prize related services. One time only.
Voting: Yes Approval on application.
Mobile Content: Yes
Info Messages: Yes
Physical Goods: No
Charitable Services: No
Maximum Transactional Value: IDR 15000
Subscriptions Limit: 1 MT per day for Excelcom.
Daily Billing Limit: No limit, 1 MT per hour for Excelcom. However you must convey the exact frequency and number of messages that will be sent.
Weekly Billing Limit: No limit, 2 MT per week for Indosat. However you must convey the exact frequency and number of messages that will be sent.
Monthly Billing Limit: No limit However you must convey the exact frequency and number of messages that will be sent.
Minimum Type Required: Local Call-Centre
Mandatory Keywords: REG / UNREG
Premium MO SMS: No
Premium MT SMS: Yes
WAP Billing: No
Direct Operator Billing: No
MSISDN Forwarding: No
Number Lookup (HLR): Yes
Push Messaging: Yes
USSD Messaging: Yes 3 Indonesia, XL, Axis
USSD Menus (Sessions): Yes 3 Indonesia, XL, Axis
FreeText Shortcodes: No
Golden/Vanity Numbers Available?: No
Alpha sender ID: Yes Excludes Telkomsel.
Numeric sender ID: Yes
Alpha numeric sender ID: Yes Excludes Telkomsel.
Shortcode sender ID: Yes Excludes Telkomsel.
Sender IDs filtered: No
Handset Delivery reports: Yes
SMSC Delivery report: No
Concatenated Messages: Yes
Character Encoding: Yes Full SMPP v3.4
Character Sets Supported: Yes 0×00(Default GSM encoding), 0×01(US-ASCII), 0×02(Binary), 0×03(ISO8859-1-Latin-1), 0×04(Binary), 0×08(UCS2/UTF-16BE)
Maximum validity periods: 48 hours Which is the recommended value.
Traffic type exclusions?: No exclusions other than no illegal services or content.