Jordan Mobile Billing and Messaging Overview


Billing Type: MO&MT   MT billing requires a dedicated code.

Subscriptions: Yes

Micropayments: Yes

Shared Price Points: 0.50 JOD, 1 JOD, 2 JOD   Requires approval

Dedicated Price Points: 0.50 JOD, 1 JOD, 2 JOD

Standard rate Price Points: Not available

Regulator: Telecommunication Regulatory Commission (TRC)

Approvals/Fees Required: Yes   Approvals required.

Country Info

Population: 10,011,820

Subscribers: 14,090,000

Mobile Penetration Rate: 17%

Average Individual Income: $5,899

VAT Rate: 16%

Withholding Tax: 0% - 4% - 8%

Network Information:

Carriers: Subscribers: Market Share: (if MVNO, using:)
Zain 4,940,000 40.23%
Orange 4,590,000 29.11%
Umniah 4,550,000 24.05%
Friendi 645,000 6.61% Zain


Regulation Overview

Regulator: Telecommunication Regulatory Commission

Regulator Website:

Opt-in Possibilities

Web (PIN) Opt-in: No

WORAR (Requiring a Reply): Yes

Single MO Shortcode Opt-in: Yes

Permitted Content

Adult Permissible: No

Mobile Gambling /mCasino (Real money): No

Sportsbook (Real money): No

Virtual Gambling (Virtual credit): Yes

Lottery (Real money): Yes

Competitions: Yes

Voting: Yes

Chat: Yes

Mobile Content: Yes

Info Messages: Yes

Alerts: Yes

Physical Goods: No

Charitable Services: Yes

Spend Limits

Maximum Transactional Value: 0.90 JOD

Subscriptions Limit: 0.07 JOD per day
0.50 JOD per week

Customer Care

Minimum Type Required: E-Mail (24hr Response)

Miscellaneous Items

Mandatory Keywords: STOP


Available Technologies

Premium MO SMS: Yes

Premium MT SMS: Yes

WAP Billing: No

Direct Operator Billing: No

MSISDN Forwarding: No

IVR Billing: Yes

Number Lookup (HLR): Yes

VSIM/Longcode: Yes

Bulk SMS: Yes

Push Messaging: Yes

Bulk Messaging

Alpha sender ID: Yes

Numeric sender ID: Yes

Alpha numeric sender ID: Yes

Shortcode sender ID: Yes

Sender IDs filtered: No

Handset Delivery reports: Yes

SMSC Delivery report: No

Binary: Yes

Concatenated Messages: Yes

Character Encoding: Yes   Full SMPP v3.4

Character Sets Supported: Yes   0×00(Default GSM encoding), 0×01(US-ASCII), 0×02(Binary), 0×03(ISO8859-1-Latin-1), 0×04(Binary), 0×08(UCS2/UTF-16BE)

Submit_multi: Yes

Maximum validity periods: 48 hours   Which is the recommended value.

Traffic type exclusions?: No exclusions other than no illegal services or content.