Luxembourg Mobile Billing and Messaging Overview

Overview

Billing Type: MO&MT   MO billed. MT billed on request with dedicated code.

Subscriptions: Yes   Approval & MT dedicated code required.

Micropayments: Yes

Shared Price Points: €1.50

Dedicated Price Points: Possible on request.   Approval required.

Standard rate Price Points: Not available at this time.

Regulator: Institut Luxembourgeois de Régulation

Approvals/Fees Required: Yes

Country Info

Population: 602,005

Subscribers: 719,000

Mobile Penetration Rate: 37%

Average Individual Income: $80,205

VAT Rate: 17%

Withholding Tax: 14% - 8%

Network Information:

Network Name Subscribers Market Share
P&T 250,000 52.91%
Tango 280,000 34.25%
Orange 76,000 12.84%

Regulations

Regulation Overview

Regulator: Institut Luxembourgeois de Régulation

Regulator Website: http://www.ilr.public.lu/

Opt-in Possibilities

Web (PIN) Opt-in: No

WORAR (Requiring a Reply): Yes

Single MO Shortcode Opt-in: Yes

In-app Billing: Yes

Multi-billing - Are you able to send multiple MOs?: Yes

Multi-billing - Are you able to send multiple MTs?: No

Permitted Content

Adult Permissible: Yes   Dedicated code required.

Mobile Gambling /mCasino (Real money): No

Sportsbook (Real money): No

Virtual Gambling (Virtual credit): No

Lottery (Real money): No

Competitions: Yes   Must be skill based.

Voting: Yes

Chat: Yes

Mobile Content: Yes

Info Messages: Yes

Alerts: Yes

Physical Goods: No

Charitable Services: Yes   Approval required.

Spend Limits

Maximum Transactional Value: €3.00

Subscriptions Limit: No limit.

Weekly Billing Limit: €9.00 per user.

Customer Care

Minimum Type Required: Local Call-Centre   Needs to be available during business hours.

Miscellaneous Items

Mandatory Keywords: STOP

Technology

Available Technologies

Premium MO SMS: Yes

Premium MT SMS: Yes   Dedicated code required.

Direct Operator Billing: No

MSISDN Forwarding: No

Number Lookup (HLR): Yes

Number Lookup (VLR) /(RTLU): Yes

Push Messaging: Yes

USSD Messaging: No

USSD Menus (Sessions): No

Bulk Messaging

Alpha sender ID: Yes

Numeric sender ID: Yes

Alpha numeric sender ID: Yes

Shortcode sender ID: Yes

Sender IDs filtered: No

Handset Delivery reports: Yes

SMSC Delivery report: No

Binary: Yes

Concatenated Messages: Yes

Character Encoding: Yes   Full SMPP v3.4

Character Sets Supported: Yes   0×00(Default GSM encoding), 0×01(US-ASCII), 0×02(Binary), 0×03(ISO8859-1-Latin-1), 0×04(Binary), 0×08(UCS2/UTF-16BE)

Submit_multi: Yes

Maximum validity periods: 48 hours   Which is the recommended value.

Traffic type exclusions?: No exclusions other than no illegal services or content.