Palestinian Territories Mobile Billing and Messaging Overview


Billing Type: MO

Subscriptions: No

Micropayments: Yes

Shared Price Points: 2.75 NIS

Dedicated Price Points: 2.75 NIS, 3.72 NIS

Regulator: Ministry of Telecommunications and Information Technology

Approvals/Fees Required: Yes   Activation fees are applicable.

Country Info

Population: 4,550,000

Subscribers: 2,500,000

Mobile Penetration Rate: 68.5%

Average Individual Income: $1,718

VAT Rate: N/A

Withholding Tax: N/A

Network Information:

Carriers: Subscribers: Market Share:
Jawwal 2,450,000 81.62%
Wataniya Mobile 679,000 18.38%


Regulation Overview

Regulator: Ministry of Telecommunications and Information Technology

Regulator Website:

Code of Conduct: There are currently no written regulations at the time of writing in Palestine.

Opt-in Possibilities

Web (PIN) Opt-in: No

WORAR (Requiring a Reply): Yes

Single MO Shortcode Opt-in: Yes

In-app Billing: Yes

Permitted Content

Adult Permissible: No

Mobile Gambling /mCasino (Real money): No

Sportsbook (Real money): No

Virtual Gambling (Virtual credit): Yes

Lottery (Real money): Yes

Competitions: Yes

Voting: Yes

Chat: Yes

Mobile Content: Yes

Info Messages: Yes

Alerts: No

Physical Goods: No

Charitable Services: Yes

Spend Limits

Maximum Transactional Value: 3.72 NIS

Subscriptions Limit: No limit

Daily Billing Limit: No limit

Weekly Billing Limit: No limit

Customer Care

Minimum Type Required: E-Mail (24hr Response)

Shared Exceptions

Shared Message Flow Requirements: There are currently no set regulations at the time of writing in the Palestine Territories regarding Message Flow Requirements. Your CCF will still be evaluated to ensure your service is delivering value for money and is honest and fair.

Permitted Service Types: All VAS services can be offered, except anything related to the following:

- Sweepstakes, luck games, lotto, etc …
- Offending Religious content
- Political content.

Adult Permissible?: No

Charitable Services: No

Microbilling: Yes

Subscriptions: No

Chat: No

Mobile Content: Yes

Info Messages: Yes

Calling Services: No

Lottery: No

Gambling Allowed?: No

Physical Goods: No

Competitions: No

Voting: Yes

Bikini Permissible?: No


Available Technologies

Premium MO SMS: Yes

Premium MT SMS: No

WAP Billing: No

Direct Operator Billing: No

MSISDN Forwarding: No

IVR Billing: Yes

Number Lookup (HLR): Yes

VSIM/Longcode: Yes

Bulk SMS: Yes

Push Messaging: Yes


FreeText Shortcodes: No

Golden/Vanity Numbers Available?: No

Bulk Messaging

Alpha sender ID: Yes

Numeric sender ID: Yes

Alpha numeric sender ID: Yes

Shortcode sender ID: Yes

Sender IDs filtered: No

Handset Delivery reports: Yes

SMSC Delivery report: No

Binary: Yes

Concatenated Messages: Yes

Character Encoding: Yes   Full SMPP v3.4

Character Sets Supported: Yes   0×00(Default GSM encoding), 0×01(US-ASCII), 0×02(Binary), 0×03(ISO8859-1-Latin-1), 0×04(Binary), 0×08(UCS2/UTF-16BE)

Submit_multi: Yes

Maximum validity periods: 48 hours   Which is the recommended value.

Traffic type exclusions?: No exclusions other than no illegal services or content.