Qatar Mobile Billing and Messaging Overview

Overview

Billing Type: MO&MT   MT for subscriptions only. Via Ooredoo only.

Subscriptions: Yes   Via Ooredoo only.

Micropayments: Yes

Shared Price Points: 7 QAR, 15 QAR   Requires approval.

Dedicated Price Points: On request.

Standard rate Price Points: Not available

Regulator: http://www.ictqatar.qa/en

Approvals/Fees Required: Yes   No fees.

Country Info

Population: 2,641,669

Subscribers: 800,000

Mobile Penetration Rate: 43%

Average Individual Income: $129,112

VAT Rate: 10

Withholding Tax: N/A

Network Information:

Carriers: Subscribers: Market Share: (If MVNO, using:)
Ooredoo 2,996,000 67.56%
Vodafone Qatar 1,372,000 32.44

Regulations

Regulation Overview

Regulator: Supreme Council of Information

Regulator Website: http://www.ictqatar.qa/en

Opt-in Possibilities

Web (PIN) Opt-in: No

WORAR (Requiring a Reply): No

Single MO Shortcode Opt-in: Yes

In-app Billing: Yes

Multi-billing - Are you able to send multiple MOs?: Yes

Multi-billing - Are you able to send multiple MTs?: No

Permitted Content

Adult Permissible: No

Mobile Gambling /mCasino (Real money): No

Sportsbook (Real money): No

Virtual Gambling (Virtual credit): Yes

Lottery (Real money): Yes

Competitions: Yes

Voting: Yes

Chat: Yes

Mobile Content: Yes

Physical Goods: No

Charitable Services: Yes

Message Flow

Welcome: The subscription confirmation request Message is required to be sent as:
a) A standard, dedicated Message; and
b) At no charge to the Customer.
The Message content must:
a) Commence with the phrase “[FreeMsg]”;
b) Include the name of the Subscription Service and optional description;
c) Include Subscription Service cost and frequency;
d) Include:
i) the phrase “To subscribe send YES to ”; OR
ii) provide details of the unique pin/password to be entered into a
website / WAP site; and
e) Include details of the helpline.

Stop: The confirmation is required to be sent as:
a) A standard, dedicated Message; and
b) At no charge to the Customer.
The Message content must:
a) Commence with the phrase “[FreeMsg]”;
b) Include the name of the Subscription Service/s that has been
unsubscribed to;
c) Not include any adult-related language or concepts;
d) May include information about how to rejoin the Subscription Service; and
e) Include details of the helpline.

Spend Limits

Subscriptions Limit: 1 QAR per day
9 QAR per week.

Monthly Billing Limit: Maximum of 20 QAR

Customer Care

Minimum Type Required: E-Mail (24hr Response)

Technology

Available Technologies

Premium MO SMS: Yes

Premium MT SMS: Yes   For subscriptions only. Via Ooredoo only.

Direct Operator Billing: No

Number Lookup (HLR): Yes

Number Lookup (VLR) /(RTLU): Yes

Push Messaging: Yes