Chile Mobile Billing and Messaging Overview


Billing Type: LC   MT Billed.

Subscriptions: No

Micropayments: Yes

Shared Price Points: 750 CLP

Dedicated Price Points: N/A

Regulator: Undersecretariat of Telecommunications (Subtel).

Approvals/Fees Required: Yes   Service must be submitted to operators for approval.

Country Info

Population: 17,574,003

Subscribers: 22,430,000

Mobile Penetration Rate: 56.0%

Average Individual Income: $23,270

VAT Rate: 19%

Withholding Tax: 0%

Network Information:

Carriers: Subscribers: Market Share: (If MVNO, using:)
Entel 7,310,000 39.23%
Movistar 7,270,000 37.61%
Claro 6,900,000 22.54%
Nextel 1,720,000 0.43%
Virgin 49,820 0.19% Movistar


Regulation Overview

Regulator: Undersecretariat of Telecommunications (Subtel).

Regulator Website:

Code of Conduct: There are currently no specific regulatory documents available for Chile.

Opt-in Possibilities

Web (PIN) Opt-in: No

WORAR (Requiring a Reply): Yes

Single MO Shortcode Opt-in: Yes

In-app Billing: Yes

Permitted Content

General Content Restrictions: Your service will be evaluated to ensure your service offers value for money and is honest and fair.

Adult Permissible: No

Mobile Gambling /mCasino (Real money): No

Sportsbook (Real money): No

Virtual Gambling (Virtual credit): Yes

Lottery (Real money): No

Competitions: Yes

Voting: Yes

Chat: Yes

Mobile Content: Yes

Info Messages: Yes

Physical Goods: No

Charitable Services: No

Spend Limits

Maximum Transactional Value: 750 CLP

Subscriptions Limit: N/A

Daily Billing Limit: No known limit.

Weekly Billing Limit: No known limit.

Monthly Billing Limit: No known limit.

Customer Care

Minimum Type Required: E-Mail (24hr Response)


Available Technologies

Premium MO SMS: No

Premium MT SMS: Yes

WAP Billing: No

Direct Operator Billing: No

MSISDN Forwarding: No

IVR Billing: Yes

Number Lookup (HLR): Yes

VSIM/Longcode: No

Bulk SMS: Yes

Push Messaging: Yes

Bulk Messaging

Alpha sender ID: Yes   Entel & Telefonica only.

Numeric sender ID: Yes   Entel & Telefonica only.

Alpha numeric sender ID: Yes   Entel & Telefonica only.

Shortcode sender ID: Yes   Entel & Telefonica only.

Sender IDs filtered: Yes   Claro send ID filtering.

Handset Delivery reports: Yes

SMSC Delivery report: No

Binary: Yes

Concatenated Messages: Yes

Character Encoding: Yes   Full SMPP v3.4

Character Sets Supported: Yes   0×00(Default GSM encoding), 0×01(US-ASCII), 0×02(Binary), 0×03(ISO8859-1-Latin-1), 0×04(Binary), 0×08(UCS2/UTF-16BE)

Submit_multi: Yes

Maximum validity periods: 48 hours   Which is the recommended value.

Traffic type exclusions?: No exclusions other than no illegal services or content.