Billing Type: MO&MT MT billing achieved with Silent Billing - DO required - Network handled.
Subscriptions: Yes DO required - Network handled. Only via dedicated short code. Service managed by operators - lead time 12-16 weeks.
Shared Price Points:
R2.00, R5.00, R10.00, R15.00, R25.00, R30.00
R1.00, R1.50, R3.00, R7.50, R20.00, - available on request.
Dedicated Price Points:
MO - R1.00, R1.50, R2.00, R3.00, R5.00, R7.50, R10.00, R15.00, R20.00, R25.00, R30.00
Silent Billing (MT Billed) - Any amount over R1.00 up to R50.00 - DO required. MT billed is possible for one time services as well.
Standard rate Price Points: Yes Dedicated code required.
Approvals/Fees Required: No
Mobile Penetration Rate: 36.2%
Average Individual Income: $6,292
VAT Rate: 14%
Withholding Tax: N/A
|Carriers:||Subscribers:||Market Share:||(if MVNO, using:)|
Regulator: WASPA - Wireless Application Service Providers Association
Regulator Website: www.waspa.org.za
Code of Conduct: WASPA Code of Conduct
Web (PIN) Opt-in: Yes Subscription services require the DO as well.
WORAR (Requiring a Reply): Yes Subscription services require the DO as well.
Single MO Shortcode Opt-in: Yes One time service only.
In-app Billing: Yes Subscription services require user to complete DO outside the application.
Multi-billing - Are you able to send multiple MOs?: Yes Max R30 per MO.
Multi-billing - Are you able to send multiple MTs?: Yes Only available on certain networks.
Adult Permissible: Yes Softcore - Bikini only.
Mobile Gambling /mCasino (Real money): No
Sportsbook (Real money): No
Virtual Gambling (Virtual credit): Yes
Lottery (Real money): No
Competitions: Yes Maximum entry fee of R1.50, element of skill required. (9. Competitions of the Code of Conduct)
Chat: Yes MO billed. Price point for chat: any, regulatory reminders every 200 ZAR. Session time: standard 1 week.
Mobile Content: Yes
Info Messages: Yes
Physical Goods: Yes
Charitable Services: Yes R30 per MO.
The welcome message must start with the text "Welcome: " and must also be a clear notification of the following information, in the following order:
(a) The name of the subscription service;
(b) The cost of the subscription service and the frequency of the charges;
(c) Clear and concise instructions for un-subscribing from the service;
(d) The service provider’s telephone number.
For one-off transaction services charged by asking the user to send an MO SMS to a short code, the requirement to notify the user every R200 incurred in a month applies.
A monthly reminder SMS must be sent to all subscription service customers. This reminder must be sent within 30 days of the initial notification message, and once per calendar month thereafter.
> Reminder: You are subscribed to [name of service provider] [content/service description]. Cost [cost of service and frequency of billing]. SMS HELP [optional keyword] to [short code]/call [call centre number + “(VAS)” if applicable]. To unsub, sms STOP [service keyword] to [short code].
> Reminder: You are subscribed to [name of service provider] [content/service description]. Cost [cost of service and frequency of billing]. For help call [call centre number + “(VAS)” if applicable]. To unsub, sms STOP [service keyword] to [short code].
or for WAP
> Reminder: You are subscribed to [name of service provider] [content/service description]. Cost [cost of service and frequency of billing]. For help call [call centre number + “(VAS)” if applicable]. To unsub, click here [WAP link].
Maximum Transactional Value: MO R30.00 Event Billing R50.00
Subscriptions Limit: No limit but a reminder message must go out each month.
Daily Billing Limit:
Weekly Billing Limit: Notifications of spend in R200.00 increments required.
Monthly Billing Limit: Notifications of spend in R200.00 increments required for one time services.
Minimum Type Required: Local Call-Centre
Mandatory Keywords: STOP, END, CANCEL, UNSUBSCRIBE, QUIT
Premium MO SMS: Yes
Premium MT SMS: Yes MT billing achieved with Silent Billing.
WAP Billing: Yes
Direct Operator Billing: Yes AKA Silent billing / Event Billing.
MSISDN Forwarding: Yes No hosted payment screen. MTN, Cell-C MSISDN forwarding on PSMS. One-time & subscriptions - Double opt-in required. Buttons: 'Pay' or 'Continue' allowed, text is customisable depending on the network.
IVR Billing: Yes
Number Lookup (HLR): Yes
Number Lookup (VLR) /(RTLU): Yes
Bulk SMS: Yes
Push Messaging: Yes
USSD Messaging: No
USSD Menus (Sessions): No
DCB Type: Limited DCB
Window based?: No
Window customisable/brandable?: No
MO required?: No
MT Required?: No
Flexible price points: Yes
Supported networks: Vodacom, MTN, Cell-C (including Virgin)
Receipt required?: Yes
MSISDN forwarding?: Yes MTN, Cell C